Customer Support

We do our best to make your stay on our website comfortable and trouble-free. If you encounter any problems, we suggest you contact our customer support service. All managers in this department have many years of experience in providing assistance and use an individual approach to each gamer. Thanks to our support department, you can solve the following issues:

Technical problems during your stay on our website;
Misunderstandings or difficulties related to studying our legal documents;
Complaints about the operation of our website and the quality of services;
Suggestions for improving the performance of our company;
Legal disputes between you and the company.

Jeetcity customer support services for players from Australia

Live chat

On our website you can find an online chat that works 24 hours a day and 7 days a week. This method will allow you to solve any problem within 15 minutes. As soon as you start a dialogue with the manager, he will ask you clarifying questions. We recommend that you use a live chat if your situation does not require deep and long consideration.

Email

For a deep and thorough consideration of the request, we recommend that you use e-mail. The advantage of this method is the ability to attach the necessary files, which will increase the efficiency of understanding the problem. However, the response time may reach several hours.

FAQ section

Our site is filled with useful information not only about gambling on Jeetcity Australia, but also about interaction with our portal. If you have any problems, do not hesitate to contact customer support. You can open our section with frequently asked questions and study all the necessary information. We describe in detail how you should act in a certain situation and return to problem-free use of our services. Only if you can’t solve the problem through this section, then write to us in the support department.

Rules for contacting support

Our support managers do their best to review your messages and help you as quickly as possible. In order for our help to be more effective, you should follow these rules:

Use your real email address to communicate with us;
Describe the problem in as much detail as possible;
When requesting a manager, you must provide all the details;
Communicate politely and respectfully with our managers.

Rules for contacting support on Jeetcity casino for players from Australia

Notes

Please note that the response time to your message may increase if we need to consider additional details. If the manager is unable to resolve your issue, then it will be forwarded to our management for consideration.

If you have problems with playing at an online casino, such as withdrawing funds or receiving a bonus, then we will not be able to help you. Resolving such problems is within the competence of the online casino in which you are registered.

Notes about Jeetcity casino support services in Australia